Frequently Asked Questions
What are your delivery times?
Orders are processed within 2-3 business days.After dispatch, transit time takes around 4-9 business days(Monday to Friday). Total delivery time will be 6-12 business days.
Do you offer free shipping?
Yes, we offer free shipping for orders in the United Kingdom. See more in our Shipping Policy.
How do I track my order?
Once your order has been dispatched, you will receive a tracking number via email. You can track your parcel via links in our Track your order.
How long do I have to return a product?
We offer a 30-day return period from the date your order is delivered. Full details can be found in our Return & Refund Policy
Are my payment details secure?
Yes. All payments are processed through secure, encrypted payment gateways. We do not store or have acces to your full payment details. Your information is protected using industry-standard SSL encryption technology. More details are available in our Payment Policy.
Need more information? View our full FAQ page.