Shipping Policy
At Amelia Coast, we are committed to delivering your order as quickly and efficiently as possible. Below you'll find everything you need to know about our shipping process, estimated delivery times, and what to expect after placing your order.
Shipping Destinations
At this time, we proudly deliver to customers throughout the United Kingdom.
Shipping availability, delivery times, and transportation methods may vary depending on your delivery location and the size of your order.
Order Processing
Once your order has been placed, our team begins preparing it for shipment.
Orders are generally processed within 2–3 business days, Monday through Friday. Orders placed on weekends or public holidays will begin processing on the next business day.
Please note that during busy periods, seasonal promotions, or holiday sales, processing times may occasionally be extended. If this happens, we will do our best to keep you informed.
Shipping Costs
We offer Free Shipping on every order, with no minimum purchase required.
There are no hidden shipping charges added during checkout.
Estimated Delivery Time
Once your order has been dispatched, the estimated delivery schedule is as follows:
Order Processing:
2–3 Business Days (Monday–Friday)
Shipping Time:
4–9 Business Days (Monday–Friday)
Estimated Total Delivery Time:
6–12 Business Days
Daily Order Cut-Off Time:
6:00 PM
Time Zone:
(GMT) Greenwich Mean Time – London
Please remember that delivery estimates are provided as a guideline only. Unexpected carrier delays, severe weather conditions, customs procedures (where applicable), or other circumstances beyond our control may occasionally affect delivery times.
Shipping Limitations
To ensure successful delivery, please provide a complete and accurate shipping address when placing your order.
Unfortunately, we are currently unable to deliver to:
- PO Box addresses
- APO/FPO/DPO military addresses
- Certain restricted locations
- Addresses where delivery is not supported by our shipping partners
Some products may also be subject to additional shipping restrictions depending on applicable United Kingdom regulations or carrier policies.
Failed Deliveries & Returned Parcels
If a delivery cannot be completed due to an incorrect address, multiple unsuccessful delivery attempts, or another delivery-related issue, the parcel may be returned to us.
Should this occur, we will contact you to discuss the available options for reshipping your order. Please note that additional shipping charges may apply for a second delivery attempt.
Lost or Damaged Shipments
If your parcel arrives damaged or appears to have been lost during transit, please contact our customer support team as soon as possible.
Email: info@ameliacoast.co.uk
Once we receive your notification, we will work directly with the shipping carrier to investigate the issue and reach a suitable resolution as quickly as possible.
Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect operational changes, improvements to our services, legal requirements, or updates related to Google Shopping Ads policies.
The most recent version will always be published on this page.
Last Updated: July 5, 2026
Contact Information
If you have any questions regarding shipping or delivery, please don't hesitate to get in touch.
Store Name
Amelia Coast
Company Name
SS Commerce
Company Address
Roland Holstlaan 642
2624 JA Delft
The Netherlands
UK Fulfilment & Warehouse Address
20 Winfield Ave
BN1 8QH Brighton
United Kingdom
Company Number
99603330
Phone
+44 7576 558151
Customer Support Hours
Monday – Friday
09:00 – 18:00 (GMT+00:00) Edinburgh, London
Saturday & Sunday
10:00 – 16:00 (GMT+00:00) Edinburgh, London
We aim to respond to all enquiries within 24 hours whenever possible.